Just days after its introduction, Canon has withdrawn the latest firmware update for its flagship R1 full-frame mirrorless camera after receiving reports of a bug that causes playback issues with video files recorded on media larger than 2 TB.
This problem also affects the R5 Mark II, but doesn’t affect any other camera updates that were made available under the initial announcement.
Image Credit – Canon
A promising update
Firmware Update version 1.1.0 aimed to introduce several exciting new features for the Canon R1 and Canon R5 Mark II, including support for CFExpress Type 2 memory cards with capacities up to 8 TB.
The update also sought to enhance the pre-continuous shooting mode, allowing content creators to adjust the length of the pre-shooting mode, as well as including a new Panning Assist feature, a security-focused PIN code authentication, and improved Servo Autofocus.
Another significant addition was the incorporation of the new C2PA standard, which uses metadata in the original camera file to authenticate the provenance of both video and still images.
This standard is designed to establish a chain of custody for altered files, helping to protect against unauthorized use of data in generating AI images without proper consent or compensation.
Playback Problems
Despite its recent release, users quickly reported playback issues.
Specifically, they found that video files recorded on CFExpress cards larger than 2 TB, when pre-recording settings were enabled, could not be played back either on the camera or after being uploaded to a computer.
Image Credit – Canon
In an official statement, Canon explained the need to remove firmware version 1.1.0 for both the R1 and R5 Mark II: “Canon has determined that playback may not be possible on the camera or a PC when users shoot videos with pre-recording settings using a card larger than 2 TB. Canon is taking steps to make the firmware available as soon as possible.”
Canon advised users who downloaded the firmware to avoid installing it until the company fully understands the problem and creates a new update to resolve the issue.
The company has not specified whether cameras that have already been updated to the new version can revert to the previous firmware.
Moreover, the problems are limited to the R1 and R5 Mark II, with no other models with updated firmware being affected.
Additionally, it remains unclear if using a CFExpress card smaller than 2 TB with pre-recording settings disabled will completely prevent the problem.
Although Canon has not provided a timeline for when a fix will be available, it stated that users can expect it “soon” and should check back frequently for updates.
In the meantime, it may be wise to wait a few days before installing any fix for the new firmware to ensure that no additional issues arise.
[source: CanonUSA]
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