Apple has issued a statement acknowledging the widely reported overheating issues plaguing the new iPhone 15. The company has also stated that is is taking steps to solve the problem with an upcoming firmware update.
Apple believes the overheating problem to be due to increased background activity of some third-party applications and a bug in the iOS 17 operating system.
Apple took a cautious tone with its statement to Forbes, giving the magazine little details. The company did say, however, that the new iPhone was indeed running “warmer than expected.”
Users have complained that the phone overheats while using, especially while simultaneously charging the phone using the new USB-C cable connection.
The increased background activity during the first few days of operation is also generally due to the iPhone’s installation of favorite apps, as well as downloading any photos, videos, and music playlists that the user’s previous phone had installed.
This background activity causes the phone to work harder to achieve the installation as quickly as possible, so as not to impact the daily user experience of the new iPhone.
“Another issue involves some recent updates to third-party apps that are causing them to overload the system,” the statement continued. “We’re working with these app developers on fixes that are in the process of rolling out.”
Third-party apps such as Instagram are believed to have been overloading the iPhone’s A17 Pro processor and other components in the chain after a recent software update to take advantage of the iPhone 15’s increased performance.
According to Apple, Meta has recently updated the app again in order to dial back its power drain and keep the processor cooler.
The statement also revealed that there is a bug in iOS 17 which is “impacting some users” which Apple states will be addressed in an upcoming update.
This update will seek to streamline the power consumption issues without affecting the much-hyped performance of the iPhone 15, especially with applications such as gaming and video recording.
While the iOS 17.1 update will likely address the overheating issues from a software perspective, it can’t address the concern that some people have about the iPhone feeling warm in the hand.
Apple states that the titanium and aluminum exoskeleton it now uses to house the circuitry of the higher-end models is designed to quickly wick away any excess heat, and dissipate it.
Moreover, this new technology is only available with the iPhone 15 Pro and Pro Max. Base models such as the iPhone 15 and 15 Plus do not feature the titanium frame construction and have also experienced overheating issues.
Therefore, it’s unclear if the software fix will fully address the issue, or if Apple will have to continue to troubleshoot the issue.
The iOS 17.1 update, however, is currently in beta testing to see if the changes made will dial down the temperature. There is no announced date for it to be pushed out to phones as of yet.
Meanwhile, the good news seems to be that not every user is affected by the overheating issue, and for those who are, it looks to be a short-term concern on the part of Apple.
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